Terms of Service
Please read these terms carefully before using our services.
Last updated: 10/27/2025
Clear, fair terms that protect both you and us
Terms designed to protect your rights and interests
Please read and understand these terms before purchasing
By accessing and using Scented Realms' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Permission is granted to temporarily download one copy of the materials on Scented Realms' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- • Modify or copy the materials
- • Use the materials for any commercial purpose or for any public display
- • Attempt to reverse engineer any software contained on the website
- • Remove any copyright or other proprietary notations from the materials
Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Pricing
All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. Prices do not include applicable taxes, which will be calculated at checkout.
Availability
Product availability is subject to change. We reserve the right to limit quantities and refuse orders at our discretion.
Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.
Payment Terms
Payment is due at the time of order placement. We accept major credit cards and process payments securely through Stripe. All payments are processed in US dollars.
Custom Orders
Custom Fill Your Frame orders with selected scents are final and cannot be returned due to the personalized nature of the product.
Shipping Terms
Shipping terms are governed by our Shipping Policy. We are not responsible for delays caused by shipping carriers or customs.
Risk of Loss
Risk of loss and title for products purchased pass to you upon delivery to the carrier.
Delivery Address
You are responsible for providing accurate delivery information. We are not responsible for packages delivered to incorrect addresses provided by you.
Returns and refunds are governed by our Returns Policy. Custom orders and opened scent bottles are not eligible for return due to hygiene and personalization reasons.
The service and its original content, features, and functionality are and will remain the exclusive property of Scented Realms and its licensors. The service is protected by copyright, trademark, and other laws.
Trademarks
"Scented Realms," "ScentEngine," "ScentVial," and related marks are trademarks of Scented Realms. You may not use these marks without our prior written permission.
Account Responsibility
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
Account Termination
We reserve the right to terminate accounts that violate these terms or engage in fraudulent activity.
You may not use our service:
- • For any unlawful purpose or to solicit others to perform unlawful acts
- • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- • To submit false or misleading information
- • To upload or transmit viruses or any other type of malicious code
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Scented Realms excludes all representations, warranties, conditions and terms relating to our website and the use of this website.
In no event shall Scented Realms, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
If you have any questions about these Terms of Service, please contact us:
Email: legal@scentedrealms.com
General Support: support@scentedrealms.com