Contact Us
We're here to help with any questions about your mystical scent journey.
Email Support
Get help via email
support@scentedrealms.comLive Chat
Chat with our support team
Response Time
We typically respond within 24 hours during business days
Send us a Message
Business Hours
Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed
Specialized Support
Returns & Exchanges
returns@scentedrealms.comWholesale Inquiries
wholesale@scentedrealms.comPress & Media
press@scentedrealms.comFrequently Asked Questions
How long does shipping take?
Most orders ship within 1-2 business days and arrive in 5-7 business days.
Can I return opened scent bottles?
For hygiene reasons, we cannot accept returns of opened scent bottles.
Do you ship internationally?
We currently ship to the United States and Canada.
Before You Contact Us
Check Your Order Status
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Browse Our Help Center
Many common questions are answered in our comprehensive help center.